Leadership and Management

BSB50420 - Diploma of Leadership and Management
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BSB50420 – Diploma of Leadership and Management


NEXT COURSE STARTS >> Start when it suits you
DURATION >> 52 weeks
DAYS / TIME >> Own pace 
MIX MODE >> Distance correspondence & face to face
COST >> FREE or LOW COST* eligibility criteria applies
LOCATION >> Illawarra ITeC, Wollongong


Do you want to increase your leadership and management skills and get promoted to a higher paying salary? The ITeC Diploma of Leadership and Management course will help you to develop the skills that are essential for all leaders and managers and will help you stand out from the crowd.   The course looks at the different qualities you may adopt, techniques for motivating and coaching your team, how to develop your emotional skills and how to maximise your use of time.

>> Apply knowledge, skills and experience across a range of enterprise and industry contexts.
>> Display initiative and judgement in planning, organising and monitoring yourself and others.
>> Plan, design, apply and evaluate solutions to unpredicted problems.

What you will learn?

Select the toggles below to get more information about what you will learn.

Lead and Manage Teams

Learn how to develop stronger connections with people for effective workplace relationships.  Learn how to improve your skills in managing meetings, managing, budgets, operational and financial plans more effectively.   Learn how to apply relationship management and communications skills with your team demonstrating  integrity, respect, empathy, cultural sensitivity and promote trust.

Continuous Improvement

Learn the roles and responsibilities of working in an office environment dealing with everyday work challenges with the confidence and developing teamwork and collaboration requirements to be an important member of an administration team.

Understand Planning and Tools

Understand, develop, design and utilise sustainability policies and procedures in the workplace, encouraging and engaging staff.   Learn how to manage your strategic, compliance, operational and reputational risk in a business.

Course Units

Core Units

BSBCMM511 Communicate with influence
BSBCRT511 Develop critical thinking in others
BSBLDR523 Lead and manage effective workplace relationships
BSBOPS502 Manage business operational plans
BSBPEF502 Develop and use emotional intelligence
BSBTWK502 Manage team effectiveness

Elective Units

BSBLDR522 Manage people performance
BSBSTR502 Facilitate continuous improvement
BSBFIN501 Manage budgets and financial plans
BSBPMG430 Undertake project work
BSBPEF501 Manage personal and professional development
BSBSTR501 Establish innovative work environments

Career Opportunities

Types of jobs – Executive Director, Executive Manager, General Manager, Senior Executive Manager, HR Manager or Sales Team Manager.

Develop your personal and professional skills to become a better leader, inspire others and to advance your career opportunities.

Rhonda is definitely a credit to Illawarra ITeC. 2020 presented may difficult situations and for Team Leaders that were managing all the changes throughout this time, Rhonda’s continued support and delivery of the course through Collaborating with all attendee’s using different mediums to provide a suitable yet challenging learning environment. Rhonda definitely challenged us and in providing a safe space we all sort to think outside our personal comfort zones.

Tamie Young

Business student

Download Flyer?

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Enrol Now!

If you would like to secure a position in this course enrol now!

Need Help?

If you have questions about this course get in contact.

* This training may be subsidised by the NSW Government through the Smart and Skilled program.