Certificate III in Hospitality
FOCUS >> SERVICE, FOOD & BEVERAGE
NEXT COURSE STARTS >> February, 2023
DURATION >> 14 weeks full-time
DAYS / TIME >> 5 days per fortnight 9am – 4.30pm.
PLUS >> 7 to 10 hours each week self-directed study and activities
COST >> FREE or LOW COST* eligibility criteria applies
LOCATION >> Illawarra ITeC, Wollongong
Prepare for a career in HOSPITALITY
ITeC’s Certificate III in Hospitality course touches on all aspects of working in such a diverse industry to provide a sound knowledge of industry operations. Understanding the requirements of a recipe, gathering everything you need for a service period, how to work effectively within a team but most importantly creating food that is exciting and not boring.
Learn in ITeC’s well-appointented training kitchen and gain real-life hospitality experience in our onsite training cafe The Fox & The Miller.
>> Practical activities to develop skills & knowledge in a food & beverage environment.
>> Learn to work with others in a diverse industry developing customer service & communication skills.
>> Learn & reflect by applying thinking, problem-solving skills, plan & applying time management strategies.
What you will learn?
Select the toggles below to get more information about what you will learn.
Food and drink preparation
Students will learn the fundamentals of food and drink preparation including how to operate ITeC’s commercial coffee machine by creating silky and luscious coffee, deliver high quality customer service, preparing a variety of non-alcoholic beverages using industry standard equipment, prepare and present simple dishes, sandwiches, appetisers, salads and more.
Food safety and equipment
Students will learn the importance of food safety through maintaining a clean working environment. Maintaining equipment in order to retain correct functionality and cleanliness. Observing food hazards and demonstrating how to eliminate them. Understanding the importance of following hygiene procedures, being aware of bacterial hazards and use hygienic practices for food safety.
WHS and legislation
Students will learn the importance of legislative requirements, rules and regulations and other requirements while working in the hospitality industry. They will also learn about Work Health and Safety (WHS) legislations, guidelines and requirements.
SITXCOM002 Show social and cultural sensitivity
SITHIND004 Work effectively in hospitality service
SITXCCS006 Provide service to customers
BSBWOR203 Work effectively with others
SITXHRM001 Coach others in job skills
SITXWHS001 Participate in safe work practices
SITHIND002 Source and use information on the hospitality industry
SITXFSA001 Use hygienic practices for food safety
SITHCCC003 Prepare and present sandwiches
SITHKOP001 Clean kitchen premises and equipment
SITHCCC006 Prepare appetisers and salads
SITHCCC002 Prepare and present simple dishes
SITHFAB007 Serve food and beverage
SITHFAB005 Prepare and serve espresso coffee
SITHFAB004 Prepare and serve non-alcoholic beverages
Job roles may include cook, catering, customer service, waiter/waitress, restuarant Maitre D’, sandwich artist, barista and many more.
The Tutor >>
Tutor - Hospitality & Barista
Adriana is a qualified Chef who has been working in professional kitchens for over a decade. She specialises in special occasion cakes and authentic Italian desserts at Adriana Manfredi Cakes. When she isn’t baking up a storm, Adriana can be found in our training kitchen teaching students all about the Hospitality industry.
Adriana was nothing short of an amazing, talented, knowledgeable trainer and made each and every day achievable with her warmth and wit.
Work Experience >>
The Fox & The Miller
Gain skills and experience working at ITeC’s new student cafe
The Fox & The Miller Cafe will be operating out of ITeC’s Hospitality Training Kitchen. Run by ITeC’s Hospitality students. Students will be responsible for stock, taking orders, meal preparation and cooking, customer service and much more. Running the cafe will give students valuable “real life” hands on training experience to get job ready for work in the hospitality industry.
Download a printable PDF course flyer to share with others.
If you would like to secure a position in this course enrol now!
If you have questions about this course get in contact.